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In 2009, we are pleased to announce a major upgrade to our FP32 software, Version 9, which features E-pad digital signature capture and storage for Patient Diagnosis Sheets/informed consent; Live Chat feature within the actual software; SQL database management and support for our new wireless keypad (part of the GoProbe System).

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privacy policy

Messaging (SMS) Terms and Conditions

Florida Probe
3700 NW 91st St Ste C100 Gainesville FL US 32606-7307
352-372-1142 (does not accept SMS messages)

(Last Updated January 17, 2025)

General
We never send promotional or sales messages, including automated messages via SMS; however, if you initiate SMS with us, including to one of our sales representative’s phone numbers, we will consider that as your implied opt-in consent to receiving SMS regarding answering or fulfilling your specific question or request and will only respond to your specific message if the particular phone number that you sent the message to is able to receive SMS.

Consent for SMS Communications
Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

If you purchase one of our products, you will be given the option of opting-in to communicating with us via SMS regarding certain aspects of your training or technical support for our products when we communicate with you or your office or staff via phone call or email in order to schedule these services after your purchase of our products.

There is no obligation to consent to communicating by SMS with us and this is not a condition of your purchase of our products.

Messaging frequency may vary. Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Types of SMS Communications
After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

  • Appointment Reminders: Reminders about scheduled appointments with our training or technical support departments.
  • Sample Message:
    "Hi [Customer Name], this is a reminder about your upcoming appointment with Florida Probe VoiceWorks Technical Support on [Date] at [Time]. We look forward to seeing you!"
    To opt out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

Standard Messaging Disclosures

  • To opt out of SMS communications, simply reply with "STOP."
  • For assistance or inquiries, reply with "HELP."
  • Message and data rates may apply.
  • Sample response for "HELP" reply:
    "For further assistance, please visit our website at https://www.floridaprobe.com or contact us at 352-372-1142."
  • Visit https://www.floridaprobe.com/privacy.htm for privacy policy and https://www.floridaprobe.com/sms.htm for Terms of Service.
  • Carriers are not liable for delayed or undelivered messages.

Message Frequency
You may receive approximately 1-2 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-In Method:
You may opt-in to receive SMS messages from Florida Probe in the following ways:

  • Verbally, during a conversation.
  • By messaging us first (you must have been given a specific phone number of one of our team members as our main phone number does not accept or respond to SMS messages).

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive and you will no longer receive messages from Florida Probe. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options
If you do not wish to receive SMS messages, make sure your office manager knows this when they call us to schedule appointments with our training or technical support departments.

Sharing Information with Third Parties
None of the information obtained as part of the SMS consent process will be shared with third parties. Text messaging originator opt-in data and consent will not be shared with any third parties.

Carriers
Carriers are not liable for delayed or undelivered messages.

Help
If you would like help regarding SMS communications from Florida Probe, please reply “HELP” to the original number in the SMS thread at any time or call 352-372-1142 (does not accept SMS messages) or email us [privacy@floridaprobe.com].

Info
For support regarding our services, email us [privacy@floridaprobe.com] or call us at 352-372-1142 (does not accept SMS messages).

Privacy
If you have any questions about your data or our privacy practices, please visit our privacy policy here: FloridaProbe.com/privacy.htm

Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

 
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