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In 2009, we are pleased to announce a major upgrade to our FP32 software, Version 9, which features E-pad digital signature capture and storage for Patient Diagnosis Sheets/informed consent; Live Chat feature within the actual software; SQL database management and support for our new wireless keypad (part of the Go-Probe System).

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FP Support

FAQs

Where to Buy
 

Please Note:If you are not a Florida Probe customer, please do not call us with questions, as we will not be able to assist you. This information is posted here for the benefit of Florida Probe customers.

Please click on the image on the left to view detail information on the installation procedure for the
USB-to-Serial converter.

Calibration Problems when using the USB-to-Serial converter
If you have already installed a USB-to-Serial converter and the Florida Probe freezes in the calibration routine, you will need to download this replacement driver file: ser2pl.sys

This file must be placed into the C:\Windows\System32\Drivers folder for Windows XP, ME or into the C:\WINNT\system32\drivers folder for Windows NT, 2000. Windows will ask if you want to replace an already existing file with that same name in the destination folder. It will show that the file you are replacing is smaller than the file downloaded here. Click 'yes' and restart your computer.

Driver Installation files for IOGear users
If you have not yet installed your IOGear USB-to-Serial adapter model:
GUC232A, click here to download the installation files with the correct ser2pl.sys driver included. Be sure to specify the download location when the Windows Installation Wizard prompts you for the location of the driver files.

Driver Installation files for Radio Shack users
If you have not yet installed your Radio Shack USB-to-Serial Adpapter,
click here to download the installation files with the correct ser2pl.sys driver included. Be sure to specify the download location when the Windows Installation Wizard prompts you for the location of the driver files.

Information for other brands
If you have a USB-to-Serial converter from another manufacturer and you continue to experience difficulties after implementing the ser2pl.sys driver change as detailed above, please call our office 1-352-372-1142,
Mon.-Fri. 9AM-5:30PM EST.

*Please Note: If you are not a Florida Probe customer, please do not call us with questions, as we will not be able to assist you. These downloads and information are posted here for the benefit of Florida Probe customers.
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